1. Introduction
Welcome to Fitness Icon. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and purchase from our online store.
2. Data Collected
- Personal Information: We may collect personal details such as your name, email address, phone number, and shipping address when you place an order or subscribe to our newsletter.
- Payment Information: Payment details like credit card numbers are securely processed by our payment gateway and are not stored on our servers.
- Log Data: We collect data such as your IP address, browser type, and pages visited to improve our website’s performance and user experience.
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
We use the Instagram API to display our Instagram timeline on our site. Instagram has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Instagram server until you consent to it. See their privacy policy here: Instagram Privacy Policy .
Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
5. How We Use Your Information
- Order Processing: To fulfil and manage your orders, including sending you confirmation emails and shipping updates.
- Customer Support: To respond to your inquiries and provide customer service.
- Marketing: With your consent, we may send you promotional emails about new products, special offers, or other updates.
- Improvement: To analyse usage patterns and improve our website’s functionality and content.
6. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Such as shipping companies and payment processors, who assist in delivering our services.
- Legal Obligations: If required by law to comply with legal processes.
7. Data Security
We take the security of your personal information seriously. We use industry-standard encryption technologies to protect your data during transmission and maintain strict access controls to safeguard your information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any incorrect information.
- Opt-out of marketing communications at any time.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@fitness-icon.com
- Phone: (+27) 81 212 1888